Police clearance report nagarik app ma aaudaina?

Few wks ago i applied to police clearance on nagarik app it got rejected. Then i thought it was some pp size photo issue so i applied again and it got verified. I thought tyo report tei dekhauncha but tyaha dekhayena. Ani i logged in to opcr and it says email already registered or password mismatch though it's correct. How to solve this issue. I need it urgently