Tonal refuses to let me buy extended warranty

Tonal support created a weird situation where my only way to get the extended warranty might be to return the entire unit.

I bought a Tonal in early January. The main unit was delivered Jan 22, but they forgot to deliver the accessories, so I couldn’t actually use the machine. Those finally arrived on Feb 20.

Support acknowledged the issue and said my 30-day return window would start Feb 20, since the system wasn’t usable until then. They also gave me 3 free months of membership for the delay. So far, great.

But when I tried to buy the extended warranty today, they told me I can’t, because 30 days passed since the main unit was delivered.

So my choices right now are:

1. Keep the Tonal without extended warranty and risk future repair costs.
2. Return the entire unit by March 20, buy it again, and then purchase the extended warranty.

I actually like the machine and really don’t want to return it. But they are forcing me to return the unit which would probably cost a few thousand dollars for Tonal.

Posting here in case someone from Tonal with the authority to fix this sees it.

Ideally the extended warranty window should align with the return window. If I can return the entire unit, why can't I buy the extended warranty? You are not preventing any warranty abuse with this rule.