Building an AI Agent which helps with filing insurance claims

When my uncle died recently, his family didn't get time to grieve. They were immediately buried in insurance forms, follow-up calls, document checklists — all while processing a loss.

Everything was valid. The policy existed. The documents were there. But navigating the process required knowledge and persistence that a grieving family simply didn't have.

They had me to help. I know most families don't.

I've been talking to people since and the pattern is identical everywhere — valid claims going unfiled, families accepting wrong amounts, people giving up mid-process because it's just too hard.

I'm building something to fix this — a simple way to file any insurance claim in your language, without doing any of the paperwork yourself. Still early, just a landing page right now at claim-it.online

Has anyone here faced something similar? What was the hardest part of the process for you? and will u use such a service if u are in a situation like that