r/DWPhelp•
Alsss41

Childcare says I am not eligible anymore

Employment Support Allowance (ESA)

Hi we have just tried to re confirm our childcare for the working childcare 30 hours

We have always been entitled before, my husband is in full time work

I’m on contribution based ESA since 2010 and full pip mobility and daily care

The account and application are in my husbands name,

Resubmitted the childcare details and it now says it will be stopped because:

“Unfortunately, our checks have shown that you're no longer eligible for Free Childcare For Working Parents for ———- because:

• our records show that your partner isn't getting a qualifying benefit such as Carer's Allowance, Employment Support Allowance or Incapacity Benefit”

I tried it again as a new application and we got the same two messages with the same reasoning

I do receive ESA and had a payment on the 5th March and next due 19th March

I have received nothing other than my uprating letter

Does anyone know can the uprating cause any glitches on the systems,?

Is there a number anywhere for a weekend that I can call or to check when my next payment is due

I am very panicked sat in a hospital bed right now

Thank you in advance

Posted Mar 14, 2026, 7:27 AM UTC

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