Customer entitlement

I find it absolutely amusing when you are a licensed appointed professional in your industry, and people are so entitled as to think that you are lying to them, despite the fact that they are calling you for help. Like we would risk our means of living and licenses by just lying to folks all day for the fun of it.

They tend to treat you like they know the ins and outs of your job and the laws better than you do. I really love putting these assholes in their place. They seem to get a little backtrack-y and apologetic when I point out that fact that I’m the professional, they called ME for help, and that if they won’t be willing to accept and discuss the help and options I’ve provided to them then at this point that I’ve done everything I’ve can for them and to have a good rest of their day.

Don’t let these customers walk all over y’all. Call centers suck. However, my mental health has significantly improved once I started reminding myself that I’m the one they call for help and guidance, and if they won’t accept it, that’s on them. Not me.