Hey everyone,

I started driving for Uber earlier this year (January) in San Diego area, and last Friday something happened that honestly threw me off a bit.

I noticed someone gave me a 1-star rating for “fast driving.”

Up until that point I had only 5 stars ratings, so my score dropped from 5.00 to 4.99. I know that’s still a good rating, but it still bothered me because I genuinely try to be a safe and attentive driver.

I’m pretty detail-oriented when I drive — constantly checking my speed, distance from other cars, mirrors, and traffic around me. The only thing I can think of is that on the freeway I might sometimes go about 5 mph over the limit, but that’s usually just keeping up with traffic here in San Diego plus my driving score is at 96.

What frustrates me the most is that Uber doesn’t tell you which ride it was, so there’s no way to really learn from it or understand what happened.

I attached screenshots of my stats and the report for context.

For other drivers here:

Is this just something that eventually happens no matter how careful you are?

Can I do something to remove this 1 star review?

And is there anything else you do to avoid riders reporting “fast driving”?

Curious how often this happens to other drivers. Again, new to this gig. 

First 1⭐ after 800 trips… rider said “fast driving”