How many hours a day do you spend just replying to emails/messages?

I’ve been speaking with a lot of small business owners lately, and one thing keeps coming up — they’re spending 2–5 hours a day just replying to emails, WhatsApp, customer queries, and follow-ups.

At that point, it’s not even “running a business” anymore… it’s just constant replying.

Curious — how much time do you spend daily on this? And do you feel it’s manageable or getting out of hand?

Posted Apr 1, 2026, 8:17 PM UTC

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