Inspire 3 all of a sudden will not connect to Bluetooth.

I am so frustrated. This seems like an easy fix but I have tried everything! I updated the Fitbit, restarted it, restarted my phone, toggled Bluetooth on and off, checked my phone app settings (everything’s good there), checked the Fitbit app settings (everything’s good there too), tried forgetting the device and repairing in the app…what the heck. The phone with the line through symbol goes away when the app on my phone is open, but doesn’t work when I close out. I want my text notifications back. Please help!