HR Block Taxcut v 2024 & 2025 unreliable.

I've been using Taxcut for 15+ years. Used to love it. It was stable, reliable. 2024 version was crap and, unbeknownst to me, right after I e-filed my returns, it crashed and corrupted my returns. All their support could tell me was, "well, we recommend you back it up regularly". Had to try to rebuild the returns prior to filing 2025 but to no avail, so had to try taking stuff from the IRS website to create 2025 returns. The 2025 version is also very buggy, but this time I made backups to different filenames every 10 minutes. Still had issues e-filing (took my money three times and then errored out) and contacted support on their chat. The first person could only tell me "you need to engage a Tax Professional" over and over. She was completely unable to read English and understand that it was a software bug... Waited 30 minutes and then started new chat with another person and that guy was fantastic and helped me get everything fixed. Thankfully, I had paid the state e-file fee via credit card rather than debit card, so the additional charges will fall off sometime within the next week. However, if I had paid via debit card, I would be screwed and would have to file disputes to get that money back into my account eventually.

YET ANOTHER REASON WHY I DO NOT USE DEBIT CARDS !!!

I am not sure that I will use tax cut going forward.