Anyone facing new pod/cover issues with no sleep data and no vibration alarm?

Temperature works fine in app and by buttons. I got my pod 5 3 weeks ago, got a replacement cover yesterday.

Didn’t get sleep data from last night. Didn’t get the vibration alarm last night. The temperature change at the alarm time worked. I can turn off and turn on the temperature by the app, then use the buttons to increase or decrease the temperature.

I have one fitted bed sheet and one normal bedsheet and I use the whole bed. Do the bed sheets affect the new sensors?

I’m in contact with Support and they’ve forwarded it to the troubleshooting team but it’s annoying, since I’ve already gotten a replacement cover yesterday. Waiting for troubleshooting, waiting for a replacement again, and general non functionality makes me wonder if this is just a me problem.

Eight sleep pod pro user from 2021 here