Eco Drive Chandler lume

I recently bought a Citizen Eco Drive Chandler. Love the watch but the lume doesn't work at all. Not sure what to do. Is it worth the hassle to exchange it?

https://www.reddit.com/r/CitizenWatches/comments/1s1j3ec/mens_ecodrive_chandler_for_129/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button