LRG has got to be the most mismanaged company

Let me start by saying I've already been burnt by LRG and their delays in the past where I avoid them if I can. However they had some exclusive Jet Set Radio merch for preorder in July/August of last year and that franchise doesn't often get much decent merch, so I jumped in.

Shipping was supposed to be fulfilled by the end of January. A couple months ago they said it would be pushed back to April. Now this morning, like many others, I got an email vaguely saying one of my preorders would be delayed again and I would need to look it up for the new shipping window. I do this and find it could be delayed until the end of June... This preorder is pushing up against a year of delay - big surprise.

Any interactions I've had with customer support has been positive and no hate to those individuals. It's the managers/leadership executives grinding any shreds of goodwill left I have problems with. Further, I really wish publishers would see the dissociate from LRG - work with a more reputable company with a track record of getting their products out on time.

I'm just complaining into the void here but damn if I've had to learn this lesson to many times.