Wegmans keeping shoppers in the dark about hacking.

My wegmans account was hacked and someone logged onto my account, changed the password and placed online orders for 1,300.00. I live and shop in Rochester and the order was for pick up in Brooklyn. I called corporate and they have an internal email warning employees about this exact scenario and they are not planning to tell customers, they won’t even ask for ID at pick up for large orders placed far from home despite knowing this is happening, they take no accountability. Profit over all else. Danny needs another jet.

What’s more is they were alerted at 2pm and fulfilled the order at 3pm anyways. They were no help besides to take it up with my bank. I called the bank and police and all of the things, this has taken over our spring break. Because it was made from my actual account my bank said it will take time to investigate and get a refund.

If you must shop there please change your password and do not store a payment method on their website. They won’t tell you this is happening so I will. Google it and you’ll see it’s not the first time either. They are willfully keeping this information from customers.