Bought Accour Explorer + gold, but stay plus i am unable to use

I purchased Accor Plus membership on 3rd April, but I haven’t received the Stay Plus free night voucher yet.

Also, when I try to book hotels, I don’t see any option to apply the Stay Plus benefit.

Is there usually a delay for the voucher to be credited, or am I missing something? Should I wait or contact support?

https://preview.redd.it/fi2j4df1b6tg1.png?width=2364&format=png&auto=webp&s=712c6ca1daf6b97b0b31c5ca1ab6a6d4947bb4c5