Best Google Review Response Tool?

Hey everyone, I run a small agency and we manage Google Business Profiles for multiple clients. Replying to reviews takes a lot of time, and I’m trying to find a solid google review response tool that helps us reply faster without sounding copy-paste.

I’m not trying to fully auto-reply to everything. I’m more exploring tools to help personalise review responses so we can keep each client’s tone and still be quick. I’ve looked at a few review automation tools, and I’m curious what people are actually using in real life.

What I’m looking for is something that supports google review response management and makes review response automation practical for an agency workflow. If the tool has ai google review response features, that’s fine, but I want the output to feel natural. I’m okay with automated review responses only if there’s an approval step and it doesn’t get risky.

Some vendors position themselves as an all-in-one gmb automation tool or even a full seo operating system with local seo tools and gbp automation for agencies (basically local seo software with google business profile automation for agencies). That sounds nice, but I’m not sure if it’s worth it just for reviews. On the simpler side, I’m also open to a fast review response tool like a gmb review response generator that helps our team write better gmb customer review response drafts quickly. I’ve even seen autoresponse review software, but that feels risky unless it’s limited.

Questions:

• What are you using for google review automation and does it actually save time?
• Do you use review automation only for drafts, or do you let automated review responses go out automatically?
• Which tools do the best job with tone and brand voice for multiple clients?
• Any red flags you’ve seen with gmb review management automation for agencies or review response automation setups?
• Would love honest experiences — what worked, what you stopped using, and what you’d ask on the first call before picking a tool.