r/tcltvs•
rcfc87

SOLVED - uk Freeview apps stopped working after software update

After the recent software update all of our freeview apps stopped working

We Kept being asked to accept Terms & Conditions but then getting an error code fvp 07 034 error

These steps didn't help
-turning off quick start

-clearing data for freeview apps

-clearing data for tcl apps (setup, user agreement etc)

We still couldn't accept the user agreements

What helped was to go to TV

Then channel scan to set the channel region

Our UK TV was set to France for some strange reason

Once we changed to UK - then tried to open the freeview apps again. This time the user agreement showed a check box for "Enable freeview play services"

After this freeview play worked perfectly and the interactions with the TV app are perfect

Posted Apr 5, 2026, 10:06 AM UTC

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