Need a better fit than Pipedrive for my business. Any thoughts?

Hey everyone,

I’ve never worked with a CRM system before, but I’m now looking into using one for the first time.

We recently exhibited at a trade fair and collected around 70 customer contacts. From our perspective, most of them seem like serious potential buyers. Our products aren’t very expensive, but each customer could generate roughly $2,000 in annual revenue.

Now we want to properly manage the follow-up process after the fair — things like tracking sample shipments, whether samples were received, feedback from customers, emails sent, and overall communication.

I’d really appreciate any recommendations for CRM solutions or advice on how to handle this kind of post-event lead management efficiently.

Thanks in advance!