It appears these days with DD’s pretty much impossible time goals any customer inquiry will lead to an indisputable contract violation

It appears DD expect you to respond faster than firefighters to a restaurant if both alarms come at the same time. However, their system only mark you in practice if a customer called to ask “wheres my order?” in which it appeared algorithm will automatically give a violation if one is just one minute late to either the restaurant or the customer in fact it appears some posters mention here that even if it’s early to the customer it doesn’t matter if it’s late to the restaurant. Ridiculous right?