Honor magic V2 calling issues need to forward to customer service

Hello ,

I have a very important problem with phone when i am in meet , or messenger ,or teams basically any voip call , when i get a regular phone call mic is muted and phone app take over my microphine , either i wait until the call ia missed and i sent through whatsapp to the second party to wait becuase i dont want to answer , or i take the call .

Before in magic os 9 when this situation happens my voip call continue normally and the regular call is in background without taking over mic and can continue my voip call without any issue .

 i tried with samsung a55 thought that this would be a common issue with android and to my surprise it was workin as it should.

pls pls need to resolve this issue as i depend on teams app and now i put my phone airplane mode every time i get a voip call