CXone Dashboards with Performance Management
the 25.4 update brought a lot of change to the world of CXone Dashboards, with many features being split between Dashboard / Dashboard Reporting, the explanation being that you needed Performance Management if you wanted those functions combined.
I took a look at a CXone instance with Performance Management to see what benefits to your standard Dashboards are inherited - click to view on YouTube
Posted Apr 7, 2026, 11:15 AM UTC
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