r/WindowsHelp•
pug_userita

Windows telling me to make pin even if i already have one

Windows 11

https://preview.redd.it/cz1bg2372rtg1.png?width=230&format=png&auto=webp&s=7a798a60eb12dc86dfa68caabf16846d69491400

i've had this issue for a year or more. i signed in my microsoft account back when i got the computer in i think 2023 and already have a windows hello pin, but Defender keeps flagging account protection with setting up a pin, so i click "set up", it pops up with "making sure it's you. we need to verify your identity for (my outlook email)", i put in my ms account password and says it's wrong, so i put in my windows password and it just closes. no errors, no confirmation.

i tried resetting the settings app like someone on the Microsoft forum site suggested but no luck

windows 11 pro 25h2 build 26200.8117

specs:

intel core i5 13400f

32gb ram

rtx 3050 8gb

Posted Apr 7, 2026, 11:19 AM UTC

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