GMB Phone Number Not Showing + Support Showing “Rejected” — Need Help

Support

Hey everyone,

I’m facing an issue with my Google Business Profile (GMB). My business phone number is not showing on Google Maps or Google Search, even though it’s correctly added in the profile.

When I try to check support status, it shows “Rejected,” and I’m not sure why. I’ve already raised a support ticket, but haven’t received any helpful response yet.

Details:

  • Business is verified
  • Phone number is added correctly (+91 format)
  • No recent major changes except basic edits
  • Everything looks fine in the dashboard

Issue:

  • Phone number not visible publicly
  • Support request marked as rejected without clear reason

This is affecting customer calls and leads, especially since we’re running ads.

Has anyone faced this before or knows how to fix it? Any help or direction would be really appreciated.

Thanks in advance.

Posted Apr 7, 2026, 11:35 AM UTC

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