Doctors/GP practices should triage patients before handing out any appointments.

I’m so tired of the 8am scramble where it’s basically a race to get through first, regardless of how urgent your issue actually is. You either sit there refreshing, calling non-stop, or you miss out and end up waiting weeks for something that might need attention sooner.

It makes no sense that someone with something minor can grab a same-day slot just because they were quicker, while someone else with a more urgent problem gets pushed back.

Why not have a proper triage system first? Submit your symptoms (online or over the phone), have someone medically trained assess urgency, and then assign appointments based on need, not speed.

I get that it’s not perfect and could be misjudged sometimes, but the current system feels way more unfair and stressful.

Right now it’s basically:

fastest finger = appointment

not most in need = appointment

Surely we can do better than that.