Inconsistent NAFFL Eligibility Confirmation

Upon activating my card, I contacted Metrobank customer service to confirm if I was eligible for the NAFFL promo. I was informed that I qualified, provided I met the minimum spending requirement of ₱30,000.

Based on this, I immediately made purchases to meet the requirement, even though my credit limit is only ₱25,000. I ensured that my total spending exceeded ₱30,000 within a short period.

However, when I called again to request an update, I was informed that I am not eligible for the promo. This is disappointing, as I made the effort to meet the required spending based on the initial confirmation.

Should I cancel my Metrobank Rewards Plus card and focus on my BPI Platinum card with a six-digit credit limit? I only want a NAFFL card for emergency use and plan to use my BPI Platinum as my primary card.