We got Copilot "Premium" license for GCC High. Admin center doesn't have all the things. Copilot MS ticket category does not exist.

So we JUST bought in, like idiots, and got some Copilot licenses. Admittedly, for GCC High so I'm sure it's behind commercial and inconsistently rolled out. (Although supposed to be in "general availability" in GCC High since fall)

So all the elements aren't there in the admin center to setup the office connectors. (Copilot Control System, also Copilot integrated app deployment fails)

I put in a ticket.

Despite all the marketing push of this junk, there is no Coilot category for the ticket.

A day later I get a response from support "Is this windows copilot or M365 copilot?"

Where exactly does M365 support "other" category route a ticket?

Responded to the dude with clarification and nothing yet after that, that was yesterday afternoon.

Anyway, a post to follow if you guys have been asked to do the dirty. They did all the marketing but have none of the actual product all that flushed out, including support (not even a fucking ticket category). More half-baked shit.

In other news, water is wet.