ProRx Update: Shipping Complaints Aren’t Helping

Alright y’all, let’s talk about what’s going on with ProRx and the recent FDA situation!

There’s a LOT happening right now. New orders being placed, some getting shipped, others sitting in “sent to pharmacy,” and telehealth providers making last-minute adjustments and changes. People are anxious, crashing out, panicking, and trying to figure out what’s next.

But I’m going to ask everyone in this community for a SMALL (but important) favor!

PLEASE keep the shipping complaints to a minimum right now as this is going to cause more panic. Everyone is in the same situation right now with ProRx. I can only imagine how many of these posts and comments we are going to see:

“My order has been sent to pharmacy since April 8th" or “I ordered April 1st and still haven’t gotten it"

We get it!!! Truly. But that is the reality for A LOT of us right now.

ProRx is shutting down production, and repeating individual order timelines isn’t helping anyone. It's just adding to the panic and craziness we are all experiencing right now. Nobody is being singled out. This isn’t just happening to you.

Friendly reminder: The majority of telehealth providers that work with ProRx have already shared that they are actively working to find additional pharmacies or they are no longer accepting orders. From what’s being shared, it is not guaranteed that you will receive ProRx but another pharmacy. Please give the telehealth providers some grace. This situation is impacting them too, and they’re having to quickly pivot and shift their business operations behind the scenes.

We’re all in this together and let's try to things as smooth as possible for everyone 💛

Happy Tirzing y’all ☺️