Omeda please with the matchmaking bans..

Currently sitting on a 30 minute ban because my game crashed transitioning from the main menu to the hero select screen. I have a high end PC. Game just randomly shuts down. I immediately open it back up to a 30 minute ban. The last ban I got was for 10 minutes a day or two ago because my game crashed mid match. I come back, finish the match and me and my buddies learn I'm banned for 10 minutes because of the crash so we all just sat around waiting for it to elapse.

I know the system can't be perfect but I never dc in games intentionally, I don't dodge drafts in rank. Every disconnect I've had is unintentional & very unlikely caused by something on my end (I also have fiber internet 1000/1000). There's gotta be a way for the game to ascertain an unintentional disconnect (likely through attempting a reconnect within 2-3 minutes or something) and treat you accordingly cuz 2-3 crashes just forced me to play a different game entirely. I just wanna play my baby 🫠

Not mad at Omeda or Predecessor over it. Shit happens but if this kinda thing keeps happening. What kinda insane could I be looking at, ya know? If my game crashes at some point today during a 7 hour straight predecessor session. I'm gonna end up banned for like an hour or two. Over game crashes that I return to and finish the games in.. Idk that just seems fucked.

Any suggestions? lol