r/servicenow•
jonathabopai

Looking for real-world use cases of ServiceNow + Copilot Studio integration (no Now Assist)

Question

Hey everyone đź‘‹

Has anyone here integrated ServiceNow with Copilot Studio?

I’m looking for real use cases to present and would love to understand how you’re using this in practice. Important: no Now Assist, only ServiceNow + Copilot Studio.

If you can share examples and how the integration works day to day, that would really help 🙏

Posted Apr 9, 2026, 9:13 PM UTC

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