Any diamond+ supports willing to give advice? (Zen/Kiri)

Replay code: 8GQVYV

Battletag / in-game username: Bro

Hero(es) played: Zenyatta / Kiriko

Skill tier / rank: Plat 2

Map: Hollywood

PC or console: PC

Description of the match / things you want reviewed:

I'm trying to rank up to diamond. Today has been full of win 1, lose 1 and my rank hasn't moved after 8 games. I'm not really clear on what I need to do differently, and hoping some of yall can help shed some light on where I can improve.

I like Zen the most. I've been focused on playing around cover (not standing in the open), always having orbs running, and applying pressure. I've been focused on not getting caught out of position trying to take aggressive angles and then dying, as this was something I was doing too much of previously.

There were some times this game where I felt Zen wasn't right for the match up/I needed more mobility and switched to Kiriko. I play her much more aggressively, trying to take those big angles, flank, then getting back to my team when things get hairy. I'm aware there were a couple of times I dropped down to ground level when I shouldn't have.

Any tips on what I did well (and should continue doing) or what I did poorly (and what I should stop/start doing) would be really appreciated!