Huge issues with Facility Explorer Installation. Are they all the same?

Hello, so my facility has a new install of Niagara facility explorer and it sucks. The director of the installing company says “Facility Explorer, Metasys, Johnsons, Distech” are the same controller just with different colors. Is this true? I’m looking for an alternative to our facility explorer install because at this moment it’s proving to be more a problem than a solution.