What are some advice on dealing with gaslighting at Bell?

Backstory, recently had internet cut off with no clear explanation on why it’s not working. Every time I call them it’s always something different. First it’s a power outage in the area (website says all good, my neighbours bell wifi is working fine). All of a sudden we are probably using different lines and it should be back in 24hrs. 24hrs later, it’s an issue with the account. Someone apparently placed a move out order. Really who? We dont know but it’s seems like it’s actually the modem that needs an update. Oh really? But guess what it’ll be back on in 24 hr and yet again nothing ever happens. Been 3 days now

Anyone else had similar experience?