Paypal blocked and limited my account!

I have $160 in my paypal account that I'm trying to transfer over to my bank but I can't because my account has been limited/blocked because they need "more info". They're asking for a picture id but the app won't let me use my camera even when I have allowed in settings!! It just keeps telling me to allow camera usage when I already do!! It's also asking me for more information on the transaction where I received the $160 asking for a picture proof like wtf?? I don't have proof I literally just sold an old computer desk to a friend and he sent the money to me on paypal. WHAT is going on I want my money! Please help.