r/fpv•
ChaoticRainCL-8

I second the "don't buy from HGLRC Company directly.

So, I ordered the draknight rtf kit about 2.5 weeks ago from the USA warehouse that HGLRC has. Their website states, orders will be shipped out same day if you order by 6pm. I put the order in at around 230 and it was not shipped out same day, whatever., I figured okay well it'll be sent tomorrow. The next day they made the packaging slip and still have not sent it out. I emailed them and they replied asking what my order number is so they can check what's going on. I sent the order number and then 2 days later they finally replied back, asking for my order number again. I sent it again and then again 2 days later they replied to the email that literally states the order number, again, asking for the order number for the third time. Now it's been about 4 days and I haven't heard anything else. DO NOT ORDER DIRECTLY FROM THEM IF YOU EXPECT YOUR SHIPMENT TO BE HANDLED WITHIN A REASONABLE TIME OR EVEN EXPECT CUSTOMER SERVICE TO BE ANYTHING MORE THAN USELESS. "Even if you order from the US warehouse." All in all the customer service is the absolute worst I have ever dealt with and I will never order directly from them again even if they say 2-6 days shipping it is BS

Posted Apr 24, 2026, 8:27 PM UTC

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