SCAN health

So I have tried, repeatedly, to schedule rides using my so called "transportation benefit" with SCAN in San Diego. It has been a nightmare dealing with them and their vendor "Safe Ride" - talk about irony. Safe? Uhm, no. I fight suicidal ideation daily and need this Spravato treatment. 3 times the scheduled rides did not show up. Another time, when calling at 12:32 to schedule a ride for the next day at 12:30 I was told they can't do it because they need 24 hours notice. 23 hours and 58 minutes was insufficient. Now, today, Friday, I am told they can't give me a ride on Monday because for my rural area there must be 48 hours notice. So my treatment on Monday must be canceled, I drive myself or I figure out some other way to get 50 miles away to the clinic. I can't begin to tell you how much I loathe SCAN and their bullshit money grubbing vendor. I fight this crap and then wind up thinking I can't go on. I need life to end. And then I remember there is hope with Spravato - BUT I can't get to the damn treatments. I hate these people.