how to get certificate of affiliation lazada

problem/goal: paano po kumuha ng certificate of affiliation sa lazada ngayon? hindi na kasi nagana yung form dati. wala rin macontact sa lazada

context: need certificate of affiliation for visa application pero walang macontact sa lazada. sabi via feedback form e isang beses lang nag email after ko mag send ng feedback. almost a month na hindi pa na-email yung certificate of affiliation sakin

*sorry hindi ko alam kung saang sub ipopost*