⚠️ Buyer Beware: 14-Day Funds Hold due to Unexplained ‘Glitch’ in Coinbase Systems

Just wasted an entire morning both on chat and on the phone with two different bht equally useless/helpless Coinbase ‘support’ agents trying to gain access to my own funds that Coinbase itself had confirmed (by email notification) earlier in the day had cleared the typical incoming-funds hold.

I would post screenshots but evidently r/Coinbase has blocked that functionality to limit reputational damage resulting directly from their shenanigans and general organizational ineptitude!

According to the agents, there is some glitch on their backend that they can’t/won’t explain that is causing this ‘unexpected behavior,’ but that therefore ALL OF MY FUNDS are now going to be STUCK ON HOLD until the last rolling-date among the several transactions on my account that are pending with a hold. The end-result is that the earliest-deposited funds will be UNAVAILABLE for a whole TWO WEEKS before they clear, assuming nothing else goes wrong and the funds do in fact clear when the agents believe they should finally clear.

I asked to be transferred to a supervisor/manager and apparently that is beyond the support options available to the agents to extend to customers.

Unsurprisingly, it is supposedly also beyond anything anybody at Coinbase is empowered to do to manually override the hold, even when they concede that the funds in question should no longer be subject to a hold.

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Was seriously on the verge of extending a Coinbase One trial into an annual membership for the credit card reward program, but to hell with that.

welcome to the future of finance … LMFAO!