Frequent Downtime

Hi everyone,

I’m a new sub of Strong 8K, having recently switched after several years with livego.

I’ve only been using the service for about a month, and I’m already experiencing my second major issue.

The first time, I had to update the URL entirely to get it working.
Now, the server is completely unresponsive.
My reseller claims there is a issue on the server side and that they are working on a fix, but it’s been frustrating.

I wanted to ask the community:

1. Is this frequency of downtime normal for Strong 8K?
2. Are any other users currently experiencing connectivity issues?

I’m trying to figure out if I just had a "bad month" or if I should start looking for a more reliable alternative.
Any insights or advice would be greatly appreciated!