Flipkart delivery executive asked for my login OTP, threatened me physically, and Flipkart closed both complaints citing "order delivered"

So this happened across two orders in the span of 3 days and I am genuinely shocked at how Flipkart handled it.

Incident 1 — 26th April Delivery guy calls from Flipkart's official number, gets the cancellation OTP. Then asks for my personal mobile number on the same call. Calls me on my personal number and straight up asks for my login OTP. When I refused he verbally abused me.

I raised a complaint and specifically asked them to not assign the same guy again. They ignored it.

Incident 2 — 28th April Same guy gets assigned again. On Flipkart's official call he recognizes me and threatens me physically — classic "tujhe dekhta hu aake" energy. Then immediately sends me a cancellation OTP to cancel my order out of retaliation.

Raised another complaint. Closed again — "order delivered."

Grievance email sent to grievance.officer@flipkart.com. Waiting till 2nd May.

If no action — cybercrime portal + consumer forum next.

Has anyone dealt with something similar? Did Flipkart actually take action or just ghosted?