UPS billed me $1600 after purchase on reverb. Am I liable for this?
I’m looking for guidance on who is legally responsible for a large UPS charge.
I purchased a guitar on Reverb and paid a fixed $150 shipping fee at checkout. The listing showed the seller as located in Charlotte, NC. The guitar ultimately shipped from South Korea, and I was never informed during checkout or in the listing that this would be an international shipment.
After delivery, I received a UPS invoice for $1,632.57 with the following breakdown:
Freight: $1,238.51 (billed to receiver)
Declared Value Fee ($1,380.89): $23.80
Additional Handling Charge: $14.78
Fuel Surcharge: $352.98
I already paid import duties (~$36), which I understand and accept. I never agreed to any additional or post-delivery shipping charges beyond the $150 paid at checkout. The billed weight also appears to be significantly higher than the actual shipment weight (~60 lbs billed vs ~10–15 lbs actual).
Question:
Given these facts, am I (the buyer/receiver) legally responsible for these UPS charges, or should they fall on the shipper/seller or UPS?
Location: California.
Any guidance is appreciated.
Posted May 1, 2026, 5:43 PM UTC