The IT director called me and offered a job launching ai company wide...

I work at a contact centre in London. We have a few different clients and I'm just a chat guy. Customer comes in, I press buttons on the clients systems and try to upsell ridiculously expensive packages to people.

I made a copilot prompt that simply took a screenshot of the deal building software and spat out a nicely formatted message to send on the chat because I was fed up of having to write the same thing but slightly different 20 times for compliance.

Then I make a few other simple tools, open copilot studio and just hook up our SharePoint of system errors so I can ask it how to fix one of 9000 errors if I don't remember of the top of my head.

Then the IT director called and asked me to do that but full time.

WHAT THE FUCK.

I panicked and just said yes that sounds amazing, my pay should go from around 29k after commission to 35k+ bonus which sounds insane from where I'm at. But past the simplest copilot agent and prompts I have absolutely nothing to go off. I'm going to spend the weekend learning in preparation for my meeting with basically every higher up at the company and hoping I can take it till I make it whilst also setting expectations on their part about my skills/background.

All feels like a fever dream really, imposter syndrome is hitting hard and I haven't even started.

I'd really appreciate if there's any specific resources you can guide me to or gotcha questions they'll ask come Wednesday.