GHL/Lead Connector mobile app won't send notifications to my phone.

I've been having this issue where on the lead generation app and the go high level app, it won't send any notifications to my actual phone. Infact I have never gotten a notification on my phone with the apps, and I can't figure out why.

Before anyone asks:

Yes I have notifications turned on the for the apps.

I have an iphone 15

I am being notified in the app, just not on my phone

I am signed in as a user (not admin or agency owner, although I have also tried each one signing in on those and they don't work either)

I have tried the lead connector app, and the go high level apps separately.

The account I am signed in as is a whole different account than the account that owns the agency (separate emails).

I have done some research on this problem and I cannot find any solution. It is crucial that my clients phones ring so I need to figure this out ASAP, any insights would be fantastic.