Unable to update my TTP after renewing passport

Questions/Concerns

I received my new US Passport in the mail today (renewal). I have Global Entry.

I tried going into the Trusted Travelers Program website and update my passport, but I receive an error -

We were unable to verify your document. Please correct your document information and click Submit

How can i fix this?

Posted May 6, 2026, 11:19 PM UTC

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