Apartment with broken elevators

I live in an apartment building where the elevator has been broken for nearly a year. They are getting people out to fix it and it will operate for a week or so but then goes back down again. The private equity funded company that I rent from owns two other buildings in Seattle and both have google reviews saying the same thing, elevators down with no fix in sight. I worked at a hotel a long time ago, and if the elevator ever went down we were not allowed to schedule repairs if it was after 5PM or on weekends because the repair company charged extra. This got me thinking, what is the angle here? Why is this taking so long to fix and what can be done? It is only a minor inconvenience when it goes down every once in a while but there are 8 floors in this building and it seems that management is treating this as if it's business as usual.