**EDIT #2 so this is at the top of my post lol:** I did not order through teleflora, I ordered directly from the florist's website. The florist \*also\* takes orders through teleflora but I did order directly from the florist itself. Please don't tell me to order from a local florist, that's literally what I did.



My mom lives in a retirement community several states away from me. She has had an incredibly rough year, health-wise, and I spent the first 4 months of the year with her making sure she was taken care of. Now that we are both back in our respective homes, I ordered flowers from a local(-to-her) florist to be delivered to her today, mother's day. The colorful bouquet with the purple vase is what I thought I was referring and paid $100 for. The sad yellow bouquet is what was delivered. I understand the need for a certain level of creative license for things like this, especially on busy flower holidays like mother's day, but this seems egregious to the point where I'm wondering if they mixed up my order with someone else's.

\*\*\*EDIT:\*\*\* I am begging anyone else who comments - please don't tell me to "just find a local florist" next time. This particular florist is real, their brick and mortar location is about a mile from my mom's apartment (I've been there), and the website I ordered from both this time and in the past appeared to be the legitimate website of the florist whose physical location I've been to before. I also don't live nearby and am not familiar with the area otherwise, so if you \*are\* gonna tell me to "just find a local florist," please be specific and tell me how to do that, because I literally thought that's what I was doing. 🥴

What I ordered to be delivered to my mom for mother's day, vs what was delivered. How Karen-y should be when I contact the florist to complain?