Who usually ends up responsible for 811 tickets on your projects?

On our projects, the 811 ticket often starts with engineering, passes to the superintendent, shows up in a group email, and then eventually makes it to the crew. The problem is, with that many handoffs, it’s pretty easy for details to get missed. Things like revisions or “do not dig” notes don’t always make it all the way through, especially when everything’s split across emails, attachments, and random threads. I’ve been trying to figure out if this is just how it goes, or if other teams have a cleaner way of handling it.