Need recommendations for reliable WhatsApp message automation tools or agencies (India-based preferred)

We're a non-profit currently using a WhatsApp chatbot through an agency that the bot works with, but support has been unreliable, and costs aren't justified.

Looking to either migrate to a new agency or self-host via a platform. Key needs:

  • Data migration — 4+ years of user + chat history, can't lose it
  • Platform setup — preferably on WATI, Waplify.io, or similar BSP
  • Ongoing support — not just onboarding-and-ghost

Platforms I'm evaluating so far: WATI, Waplify.io, AiSensy. Open to others.

If you've actually migrated a bot (not just built fresh), I'd value your take — migration is where most agencies drop the ball.

Drop a name or DM if you've had a solid experience. Avoiding agencies that are good at sales but weak on execution.

Why it's reframed:

  • Swapped vague "reliability" ask for specific platform names — signals you've done homework, gets more useful replies
  • "Migration" angle is the hook — rare ask, surfaces people with real experience vs. generic recommenders
  • Removed "thanks in advance" — adds nothing, slightly weakens the post's authority

Posted May 12, 2026, 6:22 AM UTC

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