Inspirion 7590 trackpad not working

a few months ago my trackpad stopped working and its starting to drive me crazy. The I2C HID driver isn't working. theres 2 drivers labeled as I2C HID and one is throwing an error code, the other says its working fine.

Device status for the one with the error reads:

"This device cannot start (Code 10)

A request for HID descriptor failed. This typically occurs when there is a problem with the device firmware.

Please contact the system manufacturer for further assistance."

stuff i have already tried to fix it:

- disable driver, restart pc, re-enable driver throwing error code

- uninstall driver throwing error code, restart pc (this was working for a while but has stopped working, also every time I turned off my laptop I would have to do it again)

- update driver throwing error code

- change trackpad settings in BIOS (did this a while ago, dont remember exactly what I did tbh but it changed nothing and i fiddled around with it in different setting configurations for like 2 hours)

If anyone had advice it would be greatly appreciated