Experience with Streetwear Clothings

I am sharing my experience with Streetwear Clothings so that other customers can stay informed before placing orders.

Products Ordered:

• Red Bull Racing Team Jacket – Inner Puff Parachute Fabric | F1 Streetwear Look
• Black Ferrari Jacket Premium Turbo Racer Jacket – F1 Luxury Wear

I placed the order on 02 January 2026 through their official website:
https://streetwearclothings.com/

The parcel was delivered on 09 January 2026 through ExpressBees. The package was sealed and the billing label clearly mentioned two jackets. However, after opening the parcel, only the Ferrari jacket was inside. The Red Bull jacket was missing.

I contacted customer support immediately through calls and WhatsApp. They informed me that they would check internally and provide an update. Apart from the missing product, I was also dissatisfied with the quality of the Ferrari jacket received.

As advised by their call executive, I returned the Ferrari jacket through DTDC. The package was successfully delivered back to them on 21 January 2026 (Tracking ID: R51883462).

After this, I made multiple follow-up calls, emails, and WhatsApp messages regarding the missing item and refund status. Different representatives provided contradictory refund dates. One representative stated that the refund was initiated on 27 January, while another later stated it was initiated on 04 February. However, no refund reference number, official email confirmation, or actual refund was provided.

Later, the owner personally contacted me and mentioned that there were “batch issues” happening internally. He assured me that he would personally resolve the issue and asked me to select two replacement products of my choice. Shipment details were shared, but once again, only one product was delivered instead of both promised items.

After this second incident, there was no proper follow-up or resolution from their side despite repeated attempts to contact them.

From my personal experience, I observed a pattern where the lower-priced product from the order was delivered while the higher-priced product was missing. This happened in both incidents related to my order.