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Did I F up? Unlawful entry case against SRO... proposed settlement 57k

So without naming names, here are the facts:

I had gone through my property management's recommended vendor to have my unit cleaned in December. No future appointments scheduled or desired. Fast forward to January where I leave my unit for under 3 hours, one morning, and come back as the last of the cleaning crew is getting on the elevator to leave the building. Don't think anything of it until I get to my unit, open the door, close the door to check the unit number, and then open it again.. Anything that could be carried out was GONE! I'm talking cookware, clothes, luggage, EVERYTHING. On the floor sat my $3000 curved monitor. This sucker weights a hundred pounds and needs to be picked up VERY carefully. More on this in a second.

I go racing down to the property manager's office, having put two and two together, to ask her about where the cleaners had put my stuff.. She was confused as to why they had been in my unit in the first place, but to her credit, she got on the phone immediately to track my stuff down. So the cleaners bring my stuff back(mostly), in trash bags with my possessions and garbage all jumbled together, and dump it all in the hallway, turn around and leave as fast as possible, giving me ugly looks in the process. So I begin the task of trying to process everything that's gone awry. When I go to turn the monitor on, I find the that it has a three inch vertical gash down the right side, and a bunch of horizontal and vertical lines.

About 5 days after the incident, I email the property management company to try and get an explanation about what happened, and to express that I need the monitor replaced immediately as its required for my cybersecurity course.

Over the course of the next couple months, I attempt to contact the cleaners by email, by text and by voicemail, and I am repeatedly met with silence. Finally, beginning of March, I am told to contact the property management company as they will be taking on the liability from the cleaning company. So of course, I again email, stating that I need the monitor replaced urgently. By mid APRIL, I have finally sent a spreadsheet with the items I am claiming are missing or damaged. The total comes out to nearly $6k. I ask for another 6k in additional damages for taking over 4 months to actually work with me on the matter, pushing back my ability to upgrade my job and make more money. What follows is another couple weeks of delay tactics, and finally last Friday after close of business, they send me an offer letter reiterating their proposal to pay material damages only. The problem is that two days before, I had received a letter from collections for the cost of the tuition for my cybersecurity program to the tune of 12,500. So at this point, I have had it with them. Today, I rejected their offer, and sent.a counter-proposal that gave me pause , and I had to really wrap my head around the number, but from where I am standing and how the law seems to shake out in the matter, the number I landed on was an eye-popping one, but seems to be backed by city ordinances and state laws. Here's my breakdown:

1. Unlawful Entry and Statutory Penalties
Under California Civil Code Section 1954, entry into a residential unit without consent or proper notice is unlawful. Furthermore, San Francisco Administrative Code Section 37.10B prohibits the unauthorized removal of a tenant’s personal property.

  • Penalty: Statutory damages for such violations are $2,000 per offense.

2. Material and Consequential Damages
While the settlement offer covers a portion of the base material cost, it ignores the consequential damages caused by the timeline: of events:

  • Material Damages: $5860 for the physical damage to my monitor and property.
  • Consequential Damages (Tuition): Because this matter was not addressed in January, my tuition has now gone to collections. This financial injury is a direct result of the interruption to my coursework and refusal to respond to my initial requests.

3. Treble Damages for Harassment and Bad Faith
The decision to ignore my inquiries for over 100 days constitutes a form of harassment under San Francisco Administrative Code § 37.10B. Because these actions demonstrate a "knowing and reckless disregard" for my rights, I am entitled to treble (triple) damages.

Total Damage Assessment

  • Statutory Penalty for Unlawful Entry: $2,000.00

  • Material Damages (Property): $5860.00

  • Consequential Damages (Tuition/Collections): $12,500 + penalties

  • Treble Multiplier: Applied to actual damages due to bad-faith delays.

Total Requested for Settlement: $57,080

That number made my head spin, and as such, I almost pulled back from demanding it, but then I thought about how long it had taken me to get in position to take the course, the manner in which they had come into my unit and walked out with my belongings, the manner in which they had ignore months of messages warning that I needed the matter of the monitor resolved as it was impacting my ability to move forward with my cybersecurity course, only to be ignored again and again.

So here's the question, ultimately. Did I fuck up? I've got people in my ear saying I should have accepted the settlement as it was offered today. On the other hand, I have the property manager telling me that I should push for more than what they offered.

And can anyone recommend a good tenant rights lawyer that works on contingency? I think I am about to need one REAL soon...

Posted May 12, 2026, 8:26 AM UTC

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