r/motorola•
siderphobia

Phone stuck in boot-up loop?

Software Problem/Issue

Hello! I've had a moto g pure for about 4 years now. 5 days ago it fell a short distance from my car's passenger door onto the grass face down (couldn't have been more than a foot and a half from the ground).

The screen wasn't cracked so I worried but, when I got inside to use it I saw it was turned off. I assumed the fall had just glitched it or something so I turned it back on. It sat on the "powered by android" screen for a longer time than it usually does but, again, my phone is pretty old so I wasn't too concerned.

It did turn on and i got to my password screen, and then it turned off. That's when it started looping the intro screen over and over again. I scrolled thru a few reddit threads and yt vids for a solution. Basically every source said to just reset the thing, but when I pulled up the screen to do so it would restart the loop before I could get to the second step.

just today I plugged it in after letting it sit for a few days (about 3 or 4?) and to my surprise I was able to turn it on! it ran slow as hell and I got lots of pop-ups saying that my settings or apps aren't loading. I could press "Wait" and keep on with what i was doing, but when i clicked "Close app" it turned off and started looping again.

Then it started up again after sitting for a few minutes on the loop and i was able to use it again. but as I was switching apps onto my sd card in case I needed to wipe the phone it turned off halfway.

I'm assuming i just need to wipe the thing (if it ever turns back on lol), but if anyone knows anything else that could be the matter I'd love some insight!

Posted May 12, 2026, 2:38 PM UTC

13
Loading comments…